Leverage Amazon’s supply chain to meet your shipping needs. We offer reliability, tracking, visibility, and high performance that you deserve from your transport partner. Our network runs around-the-clock, except on the 25th of December and the 1st of January. As one of the most customer-focused companies worldwide, we have developed technologies that ensure reliability and transparency from quote to payment.

We transport your truckloads with 13.6m box or curtain-sided trailers. Spot shipments are loaded at pickup and unloaded at your delivery location. Additional equipment includes securing bars and straps. Our online tools allow all shippers to manage their shipments as needed. We offer dedicated Account Managers, and our customer support assists you around the clock.

Currently, we do not support multi-drop shipments, ocean freight, private shipments, open platform trailer shipments, freight forwarding, small parcel, private customer shipping, container transport, or loading and unloading with forklifts.

We operate in the following European countries: Germany (excluding North and Baltic Sea islands), Poland, Czech Republic, France, Italy, Spain, Belgium, Netherlands, and Luxembourg. We deliver to Amazon locations, your locations, and any other locations to bring your goods where they are needed. Recently, UK-registered companies can also book domestic transports through our EU website.

We currently transport most goods that can be shipped with 13.6m trailers for live loading and unloading. We do not transport hazardous materials (ADR), refrigerated goods, and other prohibited items. Once registered, you can see the full list of goods we currently do not transport in our terms and conditions.

No item should be larger than 63.5 cm x 63.5 cm x 63.5 cm unless it is the only item on the pallet, which should fit within the limits of a UK or EU pallet. Items over 31.5 kg and/or with pallet dimensions over 175 cm in length or 360 cm in circumference are considered heavy and bulky.

Maximum weight restrictions are:
• Palletised load <500 kg per pallet
• Loose load (clampable) <140 kg per piece
• Loose load (non-clampable) <45 kg per piece
Throughout Europe, H&B loads are shipped to 17 specialised FCs: DTM3, STR2, XDEA, XDEV, XGEB, BCN3, PESA, XIBA, XFRJ, XFRN, XITF, XITJ, FCO5, LTN7, DSA7, XUKA, XUKS.

Our online tools and self-service transportation management system help you manage your shipments as needed. Our trailers are equipped with GPS, providing you with real-time visibility, while the Amazon Relay App also offers real-time visibility for carriers and drivers.

Amazon offers managed transportation, including dedicated contract pricing, on your main routes.

All carriers in our network are pre-screened to meet our compliance standards regarding insurance, operating licences, and safety regulations. Our partner carriers must meet the same high standards, whether they are transporting your shipments or ours. We consistently monitor on-time performance, and are continuously expanding our carrier network, to offer you the best possible rates and expanded coverage.

It’s simple: create a shipper account in just a few minutes by clicking here. Once your account is verified, you will receive a confirmation email. After that, you can start booking your shipments on our website.

Book shipments with just 24 hours’ notice or up to 10 days in advance. We require 24 hours’ notice for all shipments to properly schedule transport within our network.

Our goal is to optimise our network to reduce empty miles. Amazon Freight contributes to Amazon’s Climate Pledge and the commitment to be CO₂-neutral by 2040.

We offer pallet exchange for all our shipments to Amazon locations in Germany and Poland. Pallet exchange is an additional feature that can be selected when booking transport to an Amazon location. Pallet movements are documented in a pallet account between you and Amazon Freight. Amazon Freight commits to returning the pallets to your warehouse by balancing the pallet account.

Please visit Amazon Relay. We offer carriers the opportunity to use our network and technology to build and expand their transport business.

Build and expand your own freight company with Amazon’s help: become an Amazon Freight Partner